Privacy Policy — FEHALigtas

            Your Privacy Matters: FEHALigtas is committed to protecting your privacy while providing emergency services to the Filinvest East Homes community. This policy explains how we collect, use, and protect your personal information.
        

1. Information We Collect

Personal Information

Data Type	Purpose	Legal Basis
Name and Contact Details	Emergency response coordination	Vital interests (life safety)
Location Data	Emergency dispatch and mapping	Vital interests (emergency response)
Emergency Reports	Incident documentation and response	Public interest (disaster management)
Device Information	Service optimization and security	Legitimate interest
Telegram Account (optional)	Bot alerts and notifications	Consent

Location Information

Location data is critical for emergency services. We collect location information when you:

Submit emergency reports or SOS requests
Use our evacuation center locator
Enable location-based weather alerts
Access flood monitoring features

Usage and Analytics Data

We collect anonymized usage data to improve our emergency response capabilities, including feature usage patterns, response times, and system performance during disaster events.

2. How We Use Your Information

Emergency Response

Coordinate rescue and emergency response operations
Connect you with appropriate emergency services
Provide real-time updates during emergencies
Send Telegram alerts via @FEHAligtasBot (if linked)

Safety Services

Send weather alerts and disaster warnings
Provide flood risk assessments for your area
Guide you to nearest evacuation centers

Service Improvement

Analyze emergency response effectiveness
Improve prediction models for disasters
Enhance user experience during crisis situations

3. Information Sharing

            Emergency Sharing: During active emergencies, we may share your information with authorized emergency responders without prior consent to save lives.
        

Recipient	Information Shared	Purpose
Emergency Responders	Location, contact info, emergency details	Rescue operations
Government Agencies (MDRRMO)	Incident reports, location data	Disaster management
Healthcare Providers	Medical emergency information	Medical response
Relief Organizations	Contact info, needs assessment	Humanitarian assistance

We do not sell your personal data. Commercial use of emergency data is strictly prohibited.

4. Data Security

Encrypted connections (HTTPS) for all data in transit
Secure cloud infrastructure with access controls
Session-based authentication for all user accounts
Regular security reviews of the platform

5. Your Privacy Rights

You have the right to:

Access: Request copies of your personal data
Correction: Update inaccurate information via your Profile page
Deletion: Request deletion of your account and non-essential data
Objection: Opt-out of non-emergency communications
Unlink Telegram: Remove your bot connection at any time

Note: Some rights may be limited for emergency response data when deletion could compromise public safety.

6. Data Retention

Data Type	Retention Period	Reason
Emergency Reports	7 years	Legal requirements, pattern analysis
Location Data	2 years	Emergency response optimization
Account Information	Until account deletion	Service provision
Analytics Data	3 years (anonymized)	Service improvement
Telegram Link Data	Until unlinked	Bot notifications

7. Cookies and Tracking

We use essential cookies for user authentication, session management, and security. We use Google Analytics (anonymized) to understand platform usage. No advertising cookies are used.

8. Third-Party Services

Government Data Sources

PAGASA: Weather and typhoon data
PHIVOLCS: Earthquake and volcanic activity
MDRRMO Cainta: Local emergency coordination

Technology Partners

MapLibre / OpenStreetMap: Mapping services
Telegram: Bot notifications (optional, requires account linking)
Open-Meteo / WeatherAPI: Weather data feeds

9. Children's Privacy

FEHALigtas may be used by children during emergencies. We collect only the minimum information necessary for emergency response and provide special protections for children's data.

10. Data Breach Response

In the event of a data breach affecting personal information, we will notify affected users within 72 hours, inform relevant authorities, and take immediate steps to secure the breach.

11. Legal Basis — Data Privacy Act of 2012

Republic Act No. 10173 — Data Privacy Act of 2012 (DPA)

FEHALigtas complies with the Data Privacy Act of 2012 (RA 10173), the primary law governing the collection, processing, and protection of personal data in the Philippines. This law is enforced by the National Privacy Commission (NPC) and applies to all personal information controllers and processors operating in the country.

Under RA 10173, you are entitled to the following rights as a data subject:

Right to be Informed — You must be notified of how your data is collected and used
Right to Access — You may request a copy of your personal data held by us
Right to Object — You may object to the processing of your personal data
Right to Erasure or Blocking — You may request deletion or suspension of processing of inaccurate, incomplete, or unlawfully obtained data
Right to Damages — You are entitled to compensation for any damages sustained due to inaccurate, incomplete, or unauthorized use of your data
Right to File a Complaint — You may file a complaint with the National Privacy Commission at privacy.gov.ph

12. Policy Updates

We may update this Privacy Policy to reflect changes in emergency response procedures or data protection regulations. Significant changes will be communicated through the platform and email alerts.

Contact Information

Email: info@devwithzach.com
Website: feha.projectligtas.com
Address: Filinvest East Homes, Cainta, Rizal, Philippines
Response Time: We aim to respond to privacy requests within 30 days

For data protection concerns under RA 10173 (Data Privacy Act of 2012), you have the right to lodge a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph.
Also see: Terms of Service